FAQ: The Children's Illustrated Clausewitz
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What are the shipping fees?

Shipping rates are charged per backer, per order, for up to six books.

United States 8 GBP (approximately 10 USD) Rest of World 20 GBP (approximately 25 USD)

If you want to order more books (or a LOT of add-on items), please contact us: [email protected]

Last updated: August 17, 2020 12:16

How will my books be shipped?

We will ship orders within the United States via USPS Media Mail at a reasonable rate. We will ship the majority of our international orders via major courier companies, offering an express mailing service with a high standard of care, accurate tracking information, and faster delivery. Recipients will be responsible for paying any customs fees, import duty, or other charges levied upon arrival in their country. Please note that we will ship up to 6 books per customer before levying an increased shipping charge.

Last updated: August 17, 2020 12:17

How do I get my stretch goal items?

Book upgrades—such as better paper, premium headbands, and custom endsheets—will of course be integrated into the final product. The two additional items made available at no charge are the ex libris (bookplate) and a sheet of temporary tattoos. One of each of these items will be included with each copy of the book pre-ordered through Kickstarter, and will display in your cart here on BackerKit. Please note that additional (‘add-on’) copies of the book will not come with these stretch goal freebies, nor will books ordered through the BackerKit store by customers who did not participate in the Kickstarter campaign. They are available for purchase as add-on items, however!

Last updated: August 17, 2020 12:22

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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